My family and I showed up at Indy airport at 6am with a reservation with Payless. When I called for a shuttle, I was told that there were 60 reservations for 3 cars available. My family would have to sit around until a car was returned by a previous customer. When I found another car at Hertz for $200/week more, I called Payless back to cancel and they hung up on me. Merry Christmas! Never again...
Don't rent a car from here because they were overcharged you and then try to take more out of your bank account then you authorized
Even one star is too much for this company at this location. When I went there to pick up the car, they said no car is available except for a truck. It is funny. When you reserve a car in this company, also consider you may not find a car. In other words, if you want to RUIN all your plans, GO there. Never consider this place. Also, customer service is terrible. An aggressive agent, unfriendly. Instead of helping you, they make you more stressed out.
This place is awful. We have had TWO completely unacceptable experiences with this place. The first was when we showed up for our reservation, and no one was at the office at all. We had to wait a while until someone showed up to help us... didn't leave with the car for over an hour later. The second time was this morning. My husband showed up for our car reservation (placed WEEKS ago), and the agent told him they had no cars. Period. No cars, no offer to fix the situation, nothing. We have now spent an additional $150 for a car rental today through another company. This is UNACCEPTABLE and HORRIBLE customer service. While the prices are low, my friends, this is NOT worth it.
pay less, GET MORE TRUBLE.
Charles was great!! Helped us out in a jam!! Thank you Payless and Charles!
Payless Car Rental is a US Car Rental based in Bloomington, Indiana. Payless Car Rental is located at 2200 N Walnut St, Bloomington, IN 47404, USA.
Please contact with Payless Car Rental using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Payless Car Rental opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.