We were just looking to just browse and walk out to be honest. As soon as we walked in we were greeted by this awesome individual with the name of Jacob Zimmerman. Definitely was very helpful and explained the difference between all the mattresses. He definitely knew exactly what we were looking for and are extremely happy to have purchased our bed from this store! Jacob you rock!
The store has many selections to offer at good prices, but the best thing is the customer service. Jake was extremely knowledgeable and was willing to explore what our needs were so that he may offer what we were looking for. Above all, he was not pushy and made sure we got what we were looking for, and not the other way around. Very pleasant buying experience!
Jacob did a fantastic job helping my parents find their new mattress. Thank you for taking the time with them. Also thank you for helping me purchase this over the phone as a christmas present from their kids.
The customer service was great! She was so helpful and answered all of my many questions. She was very patient with my indecisiveness too! I’d definitely come back!
We met with Jake at the Bloomington store and were very satisfied with his knowledge of all products. What impressed us the most was he told us about all options, not necessarily the most expensive. Great salesman, not pushy at all. Thanks Jake!! Can't wait to get delivery of our new mattress.
Mattress Firm Bloomington West is a US Lodging based in Bloomington, Indiana. Mattress Firm Bloomington West is located at 3257 N Jacob Dr, Bloomington, IN 47404, USA.
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