Shoe Carnival itself is a great company. The associates at Bloomington's Shoe Carnival were helpful as they could be. The management has never attempted to help in any questions I have asked for. I was told by the manager that someone else was going to have to help me locate a shoe that he wasn't willing to price match from a reputable Asics dealer from in the mall. The time before that, I was looking to see if I could drive to another store to pick up a shoe since they didn't have it and couldn't get it for me since it was in clearance. I have several stories about the poor management that is displayed in the Bloomington location, but all in all, I don't recommend this location. If anything, try on shoes...just make sure to order them online. Customer service has always been priority in Shoe Carnival, I know, but when your store leaders don't want to help a customer...eventually, your staff won't be so great.
best shoe store ever. it has great deals and a wide variety of shoes to choose from. people are nice and walk around to assist you. i recommend you go there
i sit my phone down to pay for my shoes.then i walk out side and left my phone.i crossed the street and then i turned around and went back in store.one of the works side he pick up a phone .but no one else could find it not even him. one work said you probably drop it out side.so in a nut shell a 45 shoes turned in to a 600 pairi will never shop there again .
Various brands of shoes an affordable prices.
I had come in there to buy some new Converse and I was not assisted at all. I was completely ignored. It was my first time coming in to the store by the way. So I came up to the front desk and had to deal with a very snobby female employee who obviously noticed me, but I guess I wasn't important enough to be helped. Isn't that funny? I had asked her if she knew where the Converse were and she rudely pointed to an aisle like I wasn't worth her time. I still didn't know where she was pointing at. So I decided to go and try to look for them on my own. I came to the assumption, that the reason I was treated poorly is because I wasn't dressed for the part, and when a mother came in wearing her Sunday dress and was with her little boy she was helped immediately. Get that. The same employee that completely ignored me walked right up to the mother with a big cheesy smile and asked her if she needed help finding anything. You know if I'm going to spend 60 dollars on shoes then maybe I should be treated... ooooohh, I dont know like a customer maybe. Its a very common mistake made in America where people who work at these places think they can treat you like crap if they dont like what ever they have picked about you, that they dont like. The funny thing is... get this, who pays your bills? ... I do. Not your store, the customers pay your bills. Let me break it down for you ;) So the more people you treat poorly, the more customers you lose, the less money the business you're working for makes, which means the less money they have to pay sorry low life employees like yourself. OMG! :O Big shocker! and guess who's never going to spend money at your business? Oow, oow, oow I know.... MEEEE!
Shoe Carnival is a US Shoe Store based in Bloomington, Indiana. Shoe Carnival is located at 180 N Gates Dr, Bloomington, IN 47404, USA.
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