It's fine Nice to shop at a small place with knowledgeable employees. They repaired my old lamp for $24.
The 2 staff that I spoke with we're friendly and helpful.
I support local businesses and don't want to see them die, but this kind of behavior is a quick way to get replaced by Amazon. Just this week, I returned a very expensive computer monitor to Amazon without the cables, the box, or the manual and got all of my money back before I even shipped the thing. Save your time and money and if you can't wait for something to come on Amazon, shop anywhere else in town.
Needed ant baits and a small flashlight.
Terrible prices. Awful customer service. I needed to swap out a deadbolt. When I bought the original deadbolt, I asked the cashier if I could bring it right back if it didn't fit. She told me that's fine, but to try to keep the packaging in order. So I took very good care of the package while unboxing it. I found the deadbolt wasn't the right type (needed a very specific type) and brought it back less than an hour after I bought it with everything seated as it was when I bought it. The manager handling my return grinned when he realized I forgot the tiny 1 page instruction manual and said he wouldn't issue me a refund because the product needed to be in "sellable condition". I'll be on my way back to the store for a third time today and can't guarantee they won't find something else to nitpick.
Cluttered store, limited staff. It was hard to find someone to help me. When I did find someone they were very nice. Seems to have a little bit of everything.
I found both quickly and at a reasonable price.
Love going to Bloomington Hardware True Value's small town atmosphere but great selection of merchandise with friendly super knowledgeable staff. Stuff can be a bit more expensive than in alienating big box stores but staff will solve so many of your problems + you get a free tutorial anytime you have a question that shopping there is a real deal. Can't imagine life without the support and help I get there. Been shopping there for 37 years, and get the same lovely experience each time.
Bloomington True Value Hardware is a US Hardware Store based in Bloomington, Indiana. Bloomington True Value Hardware is located at 2700 E Covenanter Dr, Bloomington, IN 47407, USA.
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