I have been with the Delaplane Agency 37+ years. Nick has took over when his father retired. Nick has continued the tradition of providing quality insurance service.
I will refer all my family and friends to Nick and hope to work with him for years to come.
All told I was able to reduce some of my double coverage and increase crucial coverage for me and my family, all while saving $350 a year. He even paid for my parking meter out front while spoke with him. I have not ever had better agent, and I learned a lot of things about insurance that I never knew, things that would help me and prevent me from making poor mistakes.
Nick explained everything to me, taking time to answer and explain what each insurance element was, as well as make recommendations when I asked. He didn't spend a bunch of time trying to sell me stuff I didn't need, but rather he paid attention to what I did need and focused on what I wanted.
This is the worst insurance agent ever. They are just ruining the American family insurance's reputation. I've never spend that much time to talk with an agent about my insurance. They are useless and helpless. Talking to them is wasting of time, because they are not familiar with their policies either. Calculating the insurance payment amount takes forever for them. They are unbelievable stupid.
Great Agency! I've been with this office for over 20 years! Customer service is fantastic!
I was transferred to nick after my prior agent quit working for amfam. Nick has been responsive and has followed up every time I spoke with him and after a couple of months we sat down to talk. He literally spent 3 hours with me and helped me rework everything from my home to auto and also life. I was double covered on my home and auto due to a umbrella policy and I was undercovered on other things.
Nick helped me save $350 a year on auto insurance and we are still working on life, but I should be able to save $400-$500 on life ins.
American Family Insurance Nicholas Delaplane is a US Insurance Agency based in Bloomington, Indiana. American Family Insurance Nicholas Delaplane is located at 425 N Walnut St Ste 1, Bloomington, IN 47404, USA.
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