Great service. Locally family owned. Great people. Been going for years never had any issues. Take all my work shirts, dry cleaning, and stitch and mending work. They also put patches on that stay in place forever.
I don't know why you all are complaining about prices, if you don't know you can just ask them how much something costs. I took a suit jacket to get dry cleaned, and asked how much it was. Then they told me $6.25. Weird how that works. They were also very friendly. I don't see any problems with this place
Before today, I'd leave them a five star review as they have always been fast, helpful, and professional. However, three weeks ago we sent two suits to be dry cleaned - when they came back, both of them had a really bad heavy smell - a really nauseating smell. Sent in to be cleaned again but the smell persisted. Our suits aren't really dirty to begin with, but after paying them, they became unwearable. Gone are the $24 bucks we pay them and the days without the suits. Looking for another cleaner now to hopefully clean up the mess they created.
Kinser has good turn-around time. Front desk staff is friendly. Only a few times in several years have I had a shirt come back with dirt on the edge of a sleeve or front edge, I believe it is from their press. They have recleaned the shirt for free when that happens. Have never noticed wrinkles when picking up laundered shirts and dry cleaned pants.
I recently took two items to Kinser Cleaners and Launderers, one of which needed dry cleaning and another which needed to be hemmed. They did a great job cleaning my silk shirt at a reasonable price, but I was incredibly unimpressed with how they handled my other shirt. I had a woven cotton shirt whose hem had separated a few inches on the side and needed to be serged back together. They said that they could finish it over the weekend, but had not completed it by Monday. I came back 8 DAYS LATER and they still had not completed what was a 15-20 minute job and told me to call the next day to ensure that a priority was set on my sewing job. The purpose of a business is to serve its customers and the onus should not be on the customer to reminder the sewing person at a dry cleaner to do such a small job, after having been given WAY longer than they originally promised. If you need dry cleaning done, great place. If you need adjustments or tailoring, avoid this store at all costs.
Kinser Cleaners Launderers is a US Laundry based in Bloomington, Indiana. Kinser Cleaners Launderers is located at 1314 E 3rd St #2, Bloomington, IN 47401, USA.
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